Introduction: Welcome to GattPrep
Welcome to GattPrep. This Privacy Policy explains in detailed terms how we collect, use, disclose, and protect the personal information of users who access our platform and services. At GattPrep, your privacy is of paramount importance, and we are committed to maintaining the confidentiality and security of the data you share with us. Whether you’re a student preparing for major examinations, a teacher offering courses, a parent monitoring a learner’s progress, or an educational stakeholder engaged in broader learning initiatives, you have the right to know how your personal data is handled at every stage. This Privacy Policy is crafted to serve our core user base in West Africa—including Ghana, Nigeria, Liberia, Sierra Leone, and The Gambia—but it also applies to any other learners or visitors accessing GattPrep from different countries across the globe. As a growing educational hub, we recognize the diverse legal frameworks, cultural expectations, and user needs that shape the modern online learning experience. That’s why our data protection practices draw inspiration from globally accepted standards, such as the General Data Protection Regulation (GDPR), and are adapted to local contexts to ensure legal compliance and cultural relevance. We believe that trust is the foundation of effective learning, and protecting your data is central to maintaining that trust. This document outlines how we collect your data, what we use it for, who we might share it with, how long we retain it, and what rights you have under applicable privacy laws. Please read this policy carefully, and if you have any questions, feedback, or data concerns, feel free to reach out to us at info@gattprep.com. By using our website or services, you signify your agreement to this Privacy Policy and acknowledge our commitment to responsible data stewardship.
What Information We Collect
GattPrep collects a range of personal and usage information in order to provide and enhance our services. This includes data you provide directly, such as when you create an account, enroll in a course, or contact our support team, and data we collect automatically through your interactions with our site. Directly collected data may include your full name, email address, school affiliation, academic level, location, and course preferences. We also collect credentials like usernames and encrypted passwords to manage secure logins. When users engage with our platform, we gather performance data including quiz results, lesson progress, and course completion statuses to personalize the learning experience. Additionally, we automatically collect technical information such as IP addresses, browser types, operating systems, device types, and usage timestamps. This helps us understand how users navigate our site and supports improvements in functionality and user support. When payments are made, limited billing information is also collected and processed via secure third-party payment gateways. All collected data is handled with care and used only for legitimate, clearly stated purposes that benefit our users and improve our service quality.
How We Collect Your Information
The information we collect is obtained through various means, depending on how you interact with GattPrep. Most commonly, we gather information when you directly submit it during the registration process, while updating your profile, or when communicating with our support channels. Information is also gathered when you enroll in a course, participate in discussion forums, respond to surveys, or subscribe to newsletters. Additionally, cookies and similar tracking technologies allow us to collect technical data and behavioral analytics in a seamless, non-intrusive manner as you browse our site. These tools help us understand user preferences, troubleshoot issues, and optimize content delivery. Furthermore, we may receive supplementary data from integrated third-party services such as Google Analytics, Mailchimp, or Stripe to provide enhanced features such as personalized emails or secure transactions. In cases where you access GattPrep through a referral link, institutional login, or an embedded widget, we may also collect metadata to understand and attribute usage. All data is collected with the intent of improving the educational experience, maintaining secure sessions, and offering support tailored to each user’s needs.
How We Use Your Information
We use your personal information to deliver a safe, customized, and effective learning environment. First and foremost, your data enables us to register you as a user and authenticate your access to the platform. It also allows us to personalize content based on your academic level, selected courses, and activity history. This helps us suggest learning paths, recommend relevant study materials, and monitor your progress in real time. We use your contact information to send updates, administrative alerts, or newsletters that you have opted into. Your performance metrics are used to help you track improvement over time and receive feedback from instructors when necessary. Payment data, processed via third-party gateways, enables secure transactions for premium content while minimizing fraud or unauthorized billing. Technical data is used to detect security threats, resolve bugs, and ensure device compatibility. Additionally, aggregated, anonymized data may be used internally for analytics, content planning, and service enhancement. At no point is your data used for unlawful profiling, sold to advertisers, or repurposed beyond the educational context it was collected for.
Sharing Your Information
At GattPrep, we take your trust seriously and do not sell, rent, or share your personal information with third parties for commercial gain. However, in order to deliver core platform services, we may share limited data with trusted service providers who operate on our behalf. These include third-party partners such as Stripe (for secure payment processing), Google Analytics (for site analytics and performance tracking), and Mailchimp (for newsletter delivery and email communications). Each of these partners has been carefully vetted and is required to adhere to strict data protection standards that align with this policy. Where necessary, we may also share data with instructors or moderators affiliated with specific courses for academic and administrative purposes, such as grading, issuing certificates, or providing feedback. If you are referred through an institutional partnership or scholarship program, certain data may be shared with that institution, but only after your consent or prior notice. We may also disclose user data when legally obligated to do so, such as in response to lawful requests from regulatory bodies, court orders, or law enforcement agencies in Ghana, Nigeria, Liberia, Sierra Leone, The Gambia, or other relevant jurisdictions. In such cases, we will take all reasonable steps to ensure that the request is valid and that only the necessary data is disclosed. Additionally, in the event of a business merger, acquisition, or transfer of ownership, user data may be transferred as part of the transaction, but users will be notified of such changes. At every stage, we aim to protect your data and uphold your privacy choices.
Third-Party Services
GattPrep integrates several third-party services to enhance functionality and streamline user experience, each of which may process limited user data in accordance with their own privacy policies. Services like Google Analytics collect anonymized data on site usage patterns, helping us understand how users interact with our platform and identify opportunities for improvement. Stripe processes payment information securely through encrypted channels, ensuring that sensitive financial data never touches our servers. Mailchimp allows us to manage email communication campaigns and ensure timely delivery of newsletters, system alerts, and promotional content for which users have opted in. Social login options, if available, may involve data sharing with platforms like Google or Facebook, subject to your consent. We make every effort to ensure that these services comply with recognized data protection frameworks such as GDPR or local equivalents, and we only integrate tools that demonstrate responsible data practices. Nevertheless, GattPrep cannot control how third parties collect or use data once users leave our platform or interact directly with those services. We encourage users to read the individual privacy policies of these third-party providers to understand their data use practices. Our integration with third-party tools is carefully scoped, with access granted only to the extent required for operational or educational purposes. If you have concerns about a specific integration, you can reach us at info@gattprep.com for clarification or to request data deletion or disconnection where applicable.
Cookies and Tracking Technologies
GattPrep uses cookies and similar technologies to enhance user experience, remember user preferences, and gather analytical data. Cookies are small text files stored on your device that help websites recognize repeat visitors and remember actions taken on previous visits. These may include session cookies (which expire when you close your browser), persistent cookies (which stay until manually deleted or expired), and third-party cookies used by tools like Google Analytics. By analyzing cookie data, we can determine which parts of the site are most frequently visited, how users navigate between pages, and where improvements can be made. Cookies also allow us to remember login credentials, display personalized content, and enable features like language selection or dark mode, if available. We may also use pixel tags or web beacons to track email open rates or conversion metrics tied to user interactions with email content. While most browsers automatically accept cookies, users have the option to configure their browser settings to reject or delete cookies at any time. However, disabling cookies may limit access to some features or reduce functionality, particularly for logged-in users or those participating in assessments. For transparency, a cookie banner or notification may appear upon first visit to the site, allowing users to make an informed choice about their cookie preferences. You may manage cookie settings at any time using browser controls or third-party privacy tools.
Data Storage and Security
We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All user data is stored on secure servers, protected by firewalls, data encryption, and access control protocols that meet or exceed industry standards. Sensitive data, such as login credentials and payment information, is never stored in plaintext and is protected using hashing and tokenization techniques. Access to personal data is limited to authorized personnel, including support teams and system administrators, who are trained in privacy protocols and subject to confidentiality agreements. Data backups are performed regularly to ensure that your progress, credentials, and records are not lost in the event of a system error or outage. When using third-party vendors like Stripe or Mailchimp, we ensure that data is transmitted through encrypted HTTPS channels, and we do not store raw credit card data on our servers. We also monitor traffic and system logs for signs of unauthorized activity and implement real-time protection measures against brute-force attacks or phishing attempts. In the event of a security breach, we have a response protocol in place that includes prompt user notification and remediation steps. While no system is completely immune to threats, our commitment is to ensure continuous updates, audits, and improvements in our data protection infrastructure.
International Data Transfers
As a platform serving users across multiple countries, your personal data may be transferred to and processed in jurisdictions outside your home country, including but not limited to servers located in the United States or Europe. These transfers are necessary for the delivery of services, especially when using third-party cloud services and data analytics providers with global infrastructures. When such transfers occur, we take measures to ensure that your data receives adequate protection in line with this Privacy Policy. This includes reliance on secure data transfer frameworks such as Standard Contractual Clauses (SCCs), data processing agreements, and encryption during transmission and storage. While our core audience is based in West Africa—including Ghana, Nigeria, Liberia, Sierra Leone, and The Gambia—we welcome learners globally, and our data infrastructure is designed to support that inclusiveness. Please be aware that data protection laws vary by country, and some jurisdictions may not offer the same level of protection as your own. However, wherever your data travels, our commitment to its safety remains consistent and grounded in global best practices. We monitor legal developments in major jurisdictions and update our internal policies as needed to stay compliant and maintain user trust. If you are concerned about international data transfers or wish to exercise your rights under local data laws, please contact us at info@gattprep.com.
Your Data Rights and Choices
As a user of GattPrep, you are entitled to exercise several rights over your personal data, and we are committed to respecting these rights across all jurisdictions where we operate. These include the right to access, correct, update, or delete your personal information held on our platform. You also have the right to withdraw consent to data processing at any time, particularly for marketing communications or optional data collection like analytics tracking. If your account contains errors or outdated school details, you may request a correction by contacting our support team at info@gattprep.com or by using available profile editing tools. Users who wish to deactivate or delete their accounts can do so through their dashboard or by submitting a formal request to our team. We will process such requests promptly, subject to verification and any legal obligations to retain certain records (e.g., payment history or academic transcripts). For learners in the EU or other regions with data protection regulations like GDPR, you may also request data portability, lodge complaints with a data protection authority, or object to automated profiling (though GattPrep does not currently use such features). Our systems are designed to make your data transparent and manageable, and you can review your privacy settings in your dashboard whenever available. We are continuously working to enhance the control users have over their own data, and welcome feedback about tools that could improve this experience. These rights are not just legal obligations but reflect our belief in user autonomy, dignity, and digital responsibility.
Children’s Privacy
GattPrep is designed primarily for students, teachers, and lifelong learners aged 13 and above. While we serve many users from secondary and high schools, our platform does not knowingly collect personal data from children under the age of 13 without verifiable parental or guardian consent. If you are a parent or legal guardian and believe that your child has provided personal information to GattPrep without your authorization, please contact us immediately at info@gattprep.com so we can delete the data or take appropriate action. In jurisdictions where the legal age of digital consent differs—such as 16 under certain EU data laws—we will adjust our practices accordingly and provide age-specific messaging or consent tools. All users are required to confirm that they meet the minimum age or are using the platform under appropriate supervision. For schools, parents, or institutions wishing to use GattPrep in a classroom setting or for child learners, we encourage a guardian-led or institution-managed registration process. Additionally, we avoid collecting unnecessary personal data for children and limit use of such data to the sole purpose of delivering educational services. We do not serve personalized advertising, nor do we sell or transfer children’s data to third parties. Any use of student performance data for analytics or research is anonymized and aggregated to protect identity and comply with child safety laws. Our commitment to protecting young learners is woven into our design, moderation, and course evaluation practices.
Email and Communication Preferences
As part of your engagement with GattPrep, you may receive various types of emails including transactional notifications (e.g., account creation, course enrollments), system alerts (e.g., password reset), and optional newsletters or updates. Users are automatically subscribed to transactional messages, as these are necessary for maintaining service access, but promotional emails and educational newsletters are strictly opt-in. You may change your email preferences at any time by using the unsubscribe link found in any marketing email or by updating your preferences in your account dashboard. We use a secure third-party email service (currently Mailchimp) to manage email delivery and track communication effectiveness, such as open and click rates, which help us improve content quality and relevance. Your email will never be sold or shared with unauthorized third parties, and we maintain strict internal policies about who can access communication data. Occasionally, we may also send service-wide announcements, such as changes to our Terms or Privacy Policy, which are considered legally required notices and may not be opted out of. We strive to balance essential communication with user control, giving you full autonomy over how often you hear from us. If you believe you are receiving emails in error or want to report an issue related to email communication, please contact info@gattprep.comwith details. Every email you receive from us will include clear sender information, unsubscribe links, and access to our full policies. We aim to make our emails valuable, respectful, and relevant to your educational journey.
Data Retention Policy
GattPrep retains personal data only for as long as necessary to provide services to you and fulfill the purposes outlined in this Privacy Policy. For most users, data such as registration information, course progress, forum contributions, and certificates are retained as long as your account remains active. If you deactivate or delete your account, we will erase or anonymize your personal data within 30 days, except where longer retention is required for legal or administrative reasons—such as financial record-keeping, fraud prevention, or dispute resolution. For inactive accounts, we may periodically review and delete data that has not been accessed in over two years, but will send advance notice to the associated email before doing so. Academic contributions (such as discussion posts or assignment submissions) may be retained in anonymized form for academic integrity or platform improvement. Backups of site data are stored securely and rolled over regularly, with old data securely deleted through our hosting provider’s protocols. Any data retained for archival or analytical purposes is separated from active user identifiers and used only in aggregated reports. Users may request early deletion of specific data types (e.g., school details or uploaded content) by submitting a written request to our support team. We continually assess our data retention practices to align with evolving user expectations and legal frameworks in West Africa and beyond. Ultimately, our goal is to retain your data only for as long as it’s relevant, safe, and beneficial to your learning goals.
Changes to This Privacy Policy
GattPrep reserves the right to update, revise, or amend this Privacy Policy at any time, and we commit to notifying users of material changes. Changes may occur due to evolving legal requirements, the introduction of new features, shifts in our data practices, or feedback from users or regulators. When such updates are made, the “Last Updated” date at the top of this page will be changed to reflect the revision, and a summary of key changes may be communicated via email or in-dashboard notice. We recommend that users review this page periodically to stay informed about how their data is used and protected. If the changes involve material alterations to your rights or consent, we may prompt you to re-accept the revised policy before continuing to use the site. Archived versions of past privacy policies may also be available upon request for your reference. Users who do not agree to future revisions may choose to discontinue use of our platform, though we hope all changes serve to enhance your data protection and transparency. Where required by law, such as under GDPR or similar legislation, we will seek renewed consent before proceeding with data-related changes. We believe that privacy policies should evolve alongside user needs, not just legal mandates, and our updates reflect this user-first philosophy. Our promise is to remain transparent, lawful, and ethically driven in all policy updates.
Contacting Us
If you have questions, concerns, or feedback regarding this Privacy Policy or GattPrep’s data practices, we encourage you to reach out directly. You may contact us at info@gattprep.com for matters ranging from data access requests and correction needs to complaints about data handling or third-party integrations. Our support team aims to respond to privacy-related inquiries within five business days, though complex issues may take longer depending on verification or system dependencies. If your concern relates to a data breach or urgent security matter, please indicate this in the subject line of your email for faster prioritization. GattPrep is committed to resolving all privacy issues amicably and transparently, and if resolution cannot be achieved, users may escalate their concerns to a relevant data protection authority in their country. We also welcome feedback from legal professionals, parent groups, or educators who may have suggestions for improving our privacy approach for youth and academic environments. For accessibility, this Privacy Policy is available in text and HTML formats and may be translated into other languages where needed. Our office is headquartered virtually, with operations across Ghana, Nigeria, Liberia, Sierra Leone, and The Gambia, but all inquiries are handled centrally. We believe that protecting your data is not only a legal duty but a moral one, and we value every question or insight shared with us. Thank you for trusting GattPrep with your educational journey.
